Privacy Policy

 

Privacy Policy

Thomas Gowans Limited is committed to protecting your privacy and handling personal information responsibly.

Information we collect

We may collect personal information when you contact us, make an enquiry, become a client or tenant, or otherwise interact with us. This may include your name, contact details, business information, property details and any information you provide to us in connection with our services.

How we use your information

We may use personal information to:

  • respond to enquiries; 
  • provide property, asset management and consultancy services; 
  • manage properties, leases, tenants, contractors and professional advisers; 
  • administer rent, service charges, insurance and other property-related matters; 
  • comply with legal, regulatory and contractual obligations; 
  • maintain appropriate business and financial records; and 
  • communicate with you about matters relevant to our services. 

Sharing information

Where necessary, we may share relevant information with trusted third parties such as solicitors, surveyors, accountants, contractors, insurers, utility providers, managing agents, landlords, tenants and other professional advisers.

We only share information where reasonably necessary for the management of a property, provision of our services, or where required by law.

Data security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.

Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, regulatory, accounting and contractual obligations.

Your rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to request access, correction or deletion of your data, subject to applicable legal requirements.

Cookies and website information

Our website may use cookies and basic analytics tools to understand how visitors use the website and to help improve its performance. You can normally control cookies through your browser settings.

Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Thomas Gowans Limited
Email: info@thomasgowans.co.uk
Telephone: 0121 260 4900
Address: Churchfield House, 6A Silverlands Avenue, Oldbury, B68 8EQ

Last updated: September 2026

Copyright © 2026 Thomas Gowans - All Rights Reserved.

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